Write a review
Call Now: (707) 820-2960

Frequently Asked Questions

When are your offices open?

We provide offices hours Monday through Saturday from 9 a.m. to 6 p.m. You can give us a call, pay us a visit, or fill out our online contact form to say hello!

 

What are your access hours?

Our access hours are super easy to remember since they run from 6 a.m. to 9 p.m. every day of the week. We shut down our access gate overnight to provide a safer experience.

 

Where are your storage facilities located?

 

  • Our Forestville property is located at 6320 Forestville Street in Forestville, CA 95425. We’re in the heart of Russian River Valley in Sonoma County’s wine country, providing quick access to the communities of Windsor, Fulton, Graton, Guerneville, Rio Nido, Santa Rosa, and Sebastopol.

 

  • Our Middletown property is located at 18150 Empire Lane in Middletown, CA 95461. We’re just minutes south of Hidden Valley Lake Golf Course and up the street from Crazy Creek Glider Port, meaning people from the Cobb, Hidden Valley Lake, Middletown, and Lower Lake neighborhoods can locate us with ease.

 

Do you sell packing supplies?

We sure do! You can pop into either one of our offices to stock up on supplies like boxes, mattress covers, packing tape, tie-down rope and much more. You’ll never be scrambling for last-minute resources on move-in day.

 

Do you provide vehicle parking?

Yep! Our facility in Middletown offers both covered and uncovered parking spaces for vehicles like cars, boats, and RVs.

 

What security features do your properties have?

From security fencing and electronic entry to surveillance cameras, site residents and individually alarmed units, we’ve implemented the features that keep both you and your belongings safe while storing with us.

 

Where do I park my car while moving?

Because our units are drive-up accessible and located on the ground level, you can actually park your car right next to your rental! This feature eliminates all the walking back and forth you’d have to do if you left your vehicle in the parking lot.

 

Can I rent a moving truck at your office?

Yes, please do! Our facilities rent out affordable trucks and trailers, allowing you to rent storage and secure a truck rental all in one convenient place. Contact one of our resident managers for more information and to get started!